eCommerce Explained

Efficiently Managing Product Returns

November 30, 2020
eCommerce Explained
Efficiently Managing Product Returns
Chapters
eCommerce Explained
Efficiently Managing Product Returns
Nov 30, 2020

Managing customer returns is an unavoidable part of eCommerce and this can either be managed poorly whereby customers have bad experiences and never shop with you again or this can be proactively managed in a professional manner where the customer is left feeling supported and valued. To help achieve the latter, Craig Plowden from www.revlogs.co.za joins us to share his experience as the CEO of a service provider which specializes in helping businesses manage their returns processes.

Show Notes

Managing customer returns is an unavoidable part of eCommerce and this can either be managed poorly whereby customers have bad experiences and never shop with you again or this can be proactively managed in a professional manner where the customer is left feeling supported and valued. To help achieve the latter, Craig Plowden from www.revlogs.co.za joins us to share his experience as the CEO of a service provider which specializes in helping businesses manage their returns processes.